Monthly Archives: October 2016 Back

Why innovation springs from collaborative invention

“From tapping commands into an automatic teller machine or checking out goods at the supermarket self-service terminal, co-creation is part of everyday life. For many businesses, in the quest to save money, solve problems, innovate or better satisfy customers, co-creation has become a keen focus. Typically, finding ways to collaborate with customers, suppliers, distributors and … Read more

Blockchain revolution : how the technology behind bitcoin is changing money, business, and the world (book)

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Authors: Don Tapscott and Alex Tapscott The Internet as we know it is great for collaboration and communication, but is deeply flawed when it comes to commerce and privacy. The new blockchain technology facilitates peer-to-peer transactions without any intermediary such as a bank or governing body. Keeping the user’s information anonymous, the blockchain validates and … Read more

Customer Experience For Dummies (ebook)

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Authors: Roy Barnes and Bob Kelleher Today’s business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth. Customer Experience For Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into … Read more

4 Key Social Media Skills for Business

“Social media proficiency is fast becoming a requirement relevant to most industries and professions. With 2.34 billion people using social networking platforms worldwide, social media has become more than a potential marketing opportunity. Instead it is a vital tool for managing customer relationships and day-to-day communication. It is not always possible (or financially feasible) for … Read more

Madhavan Ramanujam Shares 3 Common Pricing Mistakes Companies Make With Products & Services

“Even if you’re having conversations about pricing early on with your customers, there are still ways your company can go wrong. We pulled out 3 common pricing mistakes to avoid that Madhavan Ramanujam, co-author of Monetizing Innovation recently shared with Strategyzer. Watch out for these mistakes. In a recent StratChat episode, Madhavan Ramanujam, co-author of … Read more

11 Corporate Habits That Kill Your Company’s Innovation Engine

“Big companies have great execution habits to manage and improve proven and successful business models and value propositions. But those execution habits can easily kill any potential new growth engines inside the corporation. In this post we break down the 11 corporate habits killing your company’s innovation engine. How are you avoiding them? Bad Habit … Read more