It’s beginning to look a lot like Christmas for small business

When you’re in retail it’s never too early to prepare for Christmas. “I probably started thinking about Christmas in July at the start of the financial year,” says Pippa Oostergetel, the founder of Melbourne boutique Squeak. “I start to really knuckle down then in October, November and December.” Oostergetel is hoping for a good Christmas … Read more

History says department stores will struggle in the future

Explanations for the poor performance of Australian department stores vary broadly. They have focused on the challenges of online competition, weak consumer sentiment and the influx of international retailers. A few years ago, it was poor service, botched online strategies, and a host of other operational and marketing issues. These critiques are valid, but they are also part of a much longer story. … Read more

An Australian marketplace is combating Amazon’s arrival by signing 50 fashion retailers and flogging half-price trips to Hawaii

The founder of Australian online retail platform reckons his company has struck upon a formula to resist the imminent threat of Amazon. “Now we have reached critical mass. We have about 1000 retailers using our marketplace to sell their products, to over 2 million customers visiting our website,” MyDeal founder Sean Senvirtne told Business … Read more

What Appliances Online’s John Winning did when he realised a pricing error would cost him nearly $100,000 in sales

It took Appliances Online founder John Winning just five minutes to choose between disappointing nearly 200 customers, or losing nearly $100,000 in sales. Winning was faced with this conundrum earlier this month, when a glitch in his company’s online pricing system listed a blue KitchenAid Mixer and Spiralizer bundle for just $281, down from the actual price … Read more

Will AI make our lives better? Consumers still need to be convinced

Artificial intelligence use cases are rapidly evolving, however new research shows that consumer trust needs to be built. A Strategy Analytics study, canvassing consumer perceptions of AI in the US, Western Europe, China and India, shows concerns remain around privacy, security and a lack of control of the technology itself. According to the study, while approximately … Read more

The supply chain revolution : innovative sourcing and logistics for a fiercely competitive world (book)

Author: Suman Sarkar When CEOs think about the supply chain, it’s usually to cut costs. But the smartest leaders see supply chain and sourcing for what they can be: hidden tools for outperforming the competition. Steve Jobs, upon returning to Apple in 1997, focused on transforming the supply chain. He hired Tim Cook—and the company … Read more


When sister duo Daniella Dionyssiou and Natalia Suesskow opened their Brisbane-based clothing boutique Verge Girl in 2007, they didn’t expect in just 10 years’ time their brand would be a heavy hitting e-commerce and fashion influencer. The style savvy siblings studied fashion design together at the ages of 16 and 18, later noticing a gap … Read more