The communications market is changing. We are shifting to one in which multiple modes of communication will reign supreme. Voice, video, and messaging communications that prioritise collaboration will drive the future of the market.
Although voice and email communications dominate interactions within business today, the shift to video and real-time messaging is already taking place. What businesses want, and what they need, is real-time collaboration. The integration of these new communication capabilities with other business applications is one of the ways that enterprises can transform themselves into a fully-fledged digital business.
Whether you have a phone systems in your office or like to operate from the cloud there is new technology that can deliver instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence.
Cisco’s recent announcement regarding the updates and increased integration across the collaboration portfolio are major and are the largest launch of new technology in Cisco’s history.
David Simmons – Business News Australia – 4 June 2018